Privacy Policy for WhalePods Agency

Last updated: [20/05/2025]

WhalePods (“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you interact with us — including through our website, Meta Ads, contact forms, and other marketing channels.

1. Who We Are

WhalePods is a digital marketing agency that specialises in helping home improvement and construction businesses grow through SEO, paid advertising, social media marketing, landing pages, and email marketing.

If you have any questions about this policy, you can contact us at:
📧 inquiries@whale-pods.com

2. What Information We Collect

We may collect the following types of information:

  • Contact Information: Full name, email address, phone number, business name, location.

  • Marketing Preferences: Your responses to Meta Ads, instant forms, and messaging platforms (e.g., Messenger or WhatsApp).

  • Usage Data: Information on how you use our website (via cookies, analytics tools like Google Analytics 4).

  • Ad Interactions: Information collected when you click on or respond to our Meta Ads or Google Ads.

3. How We Collect Your Information

We collect information in the following ways:

  • When you fill out a form on our website or Meta Ads (including Instant Forms)

  • When you send us a message via Messenger, WhatsApp, or email

  • When you browse our website and consent to cookies

  • When you engage with our social media or marketing campaigns

4. How We Use Your Information

We use your information to:

  • Contact you in response to your enquiries or form submissions

  • Deliver services and communicate updates related to our offerings

  • Send occasional marketing emails about new services, offers, or tips (you can unsubscribe anytime)

  • Improve our website, ad targeting, and marketing campaigns

  • Analyse ad and website performance for optimisation

5. How We Share Your Information

We do not sell or rent your personal information.
We may share data only with trusted service providers to help us operate (e.g., Meta Ads Manager, Google Analytics, email marketing platforms). These providers are under strict data protection obligations.

6. How We Store and Protect Your Data

Your data is stored securely and protected using industry-standard security practices. We retain your information only as long as necessary for our business operations and legal obligations.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Request access to your data

  • Correct or update your data

  • Request deletion of your data

  • Withdraw consent at any time (e.g., unsubscribe from emails)

To exercise these rights, email us at inquiries@whale-pods.com

8. Use of Cookies

Our website uses cookies and similar technologies to:

  • Improve user experience

  • Track how visitors use our site (via Google Analytics)

  • Assist with ad personalisation (e.g., Meta Pixel)

You can manage cookie preferences in your browser settings.

9. Third-Party Links

Our website or ads may contain links to other websites. We are not responsible for the privacy practices of these external sites. Please review their policies before submitting any data.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated “last revised” date.